Privacy Policy

Introduction

At Readily ("we," "us," or "our"), we are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your personal information. This Privacy Policy explains our data practices for the Readily mobile application and related services available at learnreadily.com (collectively, the "Service").

By using our Service, you agree to the collection, use, and sharing of your information as described in this Privacy Policy.

Information We Collect

1. Account Information

When you create a Readily account, we collect:

• Email address (for account creation and communication)
• Name and profile information (username, display name, profile picture)
• Authentication data (encrypted passwords, authentication tokens)

Purpose: This information is used solely to create and maintain your account, personalize your learning experience, and communicate important service updates.

2. Learning Progress Data

To help you track your language learning journey, we store:

• Languages you're learning (selected courses and proficiency levels)
• Lesson completion data (which lessons you've completed, scores, time spent)
• Practice statistics (flashcard reviews, drill completions, quiz results)
• Learning streaks and achievements (daily practice counts, milestone completions)
• Study preferences (difficulty settings, notification preferences)

Purpose: This data is essential for tracking your progress, personalizing lessons, maintaining your learning streaks, and providing you with meaningful statistics about your learning journey.

3. Audio Recordings

For speech assessment and pronunciation features:

• Voice recordings (when you practice pronunciation or use speech-to-text features)
• Speech analysis data (pronunciation accuracy scores, timing data)

Purpose: Audio recordings are processed to provide pronunciation feedback and improve your speaking skills. Recordings are automatically deleted after processing unless you save them as personal practice materials.

4. User-Generated Content

• Custom flashcards (words and phrases you add to your personal study sets)
• Notes and bookmarks (personal study notes, saved lessons)
• Stories and creative content (if you use our story creation features)

Purpose: This content is stored to enhance your personalized learning experience and is never shared with other users without your explicit consent.

5. Usage Analytics

We automatically collect:

• App usage patterns (features used, time spent in app, navigation patterns)
• Device information (device type, operating system, app version)
• Performance data (crash reports, error logs, loading times)
• General location (country/region for content localization, not precise location)

Purpose: This data helps us improve app performance, fix bugs, and understand how users interact with our features to make the app better.

6. Subscription Information

Through our payment processor RevenueCat:

• Subscription status (active, expired, trial period)
• Purchase history (subscription plans, purchase dates, transaction IDs)
• Payment information (processed securely by RevenueCat, we never see your credit card details)

Purpose: To manage your subscription, provide premium features, and ensure proper billing.

How We Use Your Information

We use your personal information exclusively for the following purposes:

1. Providing the Service: Creating your account, saving your progress, and delivering personalized learning content
2. Communication: Sending important account updates, learning reminders (if enabled), and customer support responses
3. Improvement: Analyzing usage patterns to improve app features and fix bugs
4. Legal Compliance: Meeting legal obligations and protecting our rights and your safety

Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data is encrypted in transit and at rest
• Access Controls: Strict access controls limit who can view your data
• Regular Audits: We regularly review our security practices
• Secure Infrastructure: Our data is hosted on secure, compliant cloud infrastructure

Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Export your learning progress data
• Opt-out: Disable optional features like analytics or marketing communications

To exercise these rights, contact us at learnreadily@gmail.com or use the settings within the app.

Data Retention

• Account Data: Retained until you delete your account
• Learning Progress: Stored indefinitely to maintain your learning history (deleted if you delete your account)
• Audio Recordings: Automatically deleted after processing (typically within 24 hours)
• Analytics Data: Anonymized and retained for up to 2 years for product improvement

Age Requirement

Readily is intended for users who are 13 years of age or older. We do not knowingly collect personal information from children under 13. If we discover that we have collected personal information from a child under 13, we will delete that information immediately.

If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us at learnreadily@gmail.com so we can delete the information.

International Users

Readily is based in the United States. If you use our Service from outside the US, your information may be transferred to and processed in the United States, which may have different data protection laws than your country.

Data Sharing Policy

We never sell your personal information to anyone.

We do not share your data with anyone, for any purpose. Your information stays with us and is used solely to provide you with the best possible learning experience.

Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting a notice in the app
• Sending an email to your registered address
• Updating the "Effective Date" at the top of this policy

Continued use of the Service after changes indicates your acceptance of the updated policy.

Contact Us

For questions, concerns, or requests regarding your privacy or this policy: